FAQs

Returns

What is the return policy?

Our return policy extends for 30 days, allowing you ample time to request a return after receiving your item. For more information, please see our Return and Refund Policy

Can I receive a refund?

Yes, if you return an item for a refund, a $8 return shipping fee will be deducted from your refund amount. However, if you return an item for an exchange or store credit, the return shipping fee will be waived.

To initiate a refund or exchange please visit https://nursecaresuites.com/a/506-returns-manager

How do I make changes to an order I’ve already placed?

To modify an existing order, kindly send an email to support@nursecaresuites.com with your name, order number, and requested changes promptly.

Shipping

When will I receive my order?

All orders are received within 5 to 7 days of purchase. Please adhere to the tracking number provided for precise information.

What do I do if my order says delivered but wasn’t?

Nursecaresuites is NOT responsible for any lost or stolen packages. For any issues concerning lost or stolen packages, please contact USPS or go to their website to file a claim here.

What do I do if I receive a defective order?

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If you receive a damaged/defective item, please contact support@nursecaresuites.com within 24 hours of receipt.

Company Info

Where are you located?

Buffalo NY

Who owns Nursecaresuites?

This business is privately owned by Erica Freeman -Registered Nurse

How do I contact your company if my question isn’t answered here?