Exchanges

To initiate an item exchange, you must request a return.

While on the Request a return page:

1) Select a reason for your return

2) Under the reason box you will see the Note(optional) box, please add the item size and color you would like in exchange.

Upon receipt of your returned item(s), your new items will be dispatched at no extra cost.

Upon receipt of your returned item(s), your new items will be dispatched at no extra cost.

To start a return, please log into your customer account. 

Submit a return request:

 Click the profile icon in the store's navigation or go to the refund policy or a returns page, and then request a return.

1. Log in to your account:
2. In the Email field, enter your email address, and then click Continue.
3. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
4. Go back to the online store, and then enter a six-digit verification code.
5. Click the order that you want to submit the return for.
6. If your order has more than one item, then select the items that you want to return.
7. Select a return reason and add a note for the store.
8. Click Request return.